Delivery Policy

Once the order is created by any customer then orders are shipped within 0-2 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to office norms. We are not liable for any delay in delivery due to bank holidays, public announcements and bad weather. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues contact us

Consent To Our Policy

• By using our website or making a request for a refund of our products or purchasing our products, you will give your assent to be bounded by the terms and conditions indicated in this policy. And if you do not wish to accept these terms, you are recommended not to use our website or make any transactions.
• At any time we can change such terms and conditions that govern your cancellation, transaction, return, or refund of the products. So, please check these terms from time to time.

Reliability

At UK Fine Food we only stock authentic products. Our items are reliable and genuine and are obtained directly from the manufacturer or their authorized distributors. Before shipping, we do several levels of meticulous quality checks, hence eliminating any chances of fake or pirated products. If you will have any concerns about the reliability of any of the items, which you decide to purchase from us, you can contact us directly through the email mentioned on our website and we will be happy to resolve your concerns.

Product Replacement

You can also initiate the request for replacement of the product if:

• You received the wrong product
• Damaged/Defective Product
• Some parts of the product are missing

In such conditions also, the product will be replaced only when the product delivered to you is in original/unused condition along with the original invoice/sale receipt. We will accept the replacement request of such items subject to the terms of this policy. However, if you will make the request or register a complaint regarding the damage to the product within the replacement period, such a request will not be accepted.

Here also we will check whether the claims made by you regarding the default in the products are acceptable to us and then accordingly, we will accept or reject the replacement request. Such a decision by us will be final and binding.

Cancellations

An order can be canceled only till it is not processed for delivery, once it is packed and dispatched, it cannot be canceled. Once you request for cancellation, it will take some time to cancel your order and once we cancel it, we will notify you. We will make a refund from our side once the cancellation is approved, but this will take time to get reflected in your account according to the mode of payment used.

Customer Support

For any queries, concerns, or clarifications regarding cancellations, return, refund, or replacement, feel free to contact us at 01322 434 555, email us at order@ukfastfoods.net, or just fill out the form on the website and we will get back to you.

UK Fine Food

Website: https://ukfastfood.co.uk

Address: Unit 1-2 Birch Walk, Frazer Road, Erith, DA8 1QX, Ph No: 01322 434 555

UK Fine Food, Company Number- 5021118

Email: order@ukfastfoods.net, Website: https://ukfastfood.co.uk